Your Privacy, Legal Use, Shipping & Handling, and Discount Coupons

Policies and Site Use	Privacy Items
>Access Use of our site and Legals	>Your Privacy
>Referral and Discount Coupons	>Information we collect
>Shipping & Handling Suggestions and Charges	>The way we use the information
	>Cookie Use
Site Security by	We Take

Access and Use

All materials in this Site are protected by international trademark and copyright laws and must be used only for personal, non-commercial purposes. You may download material from this Site for your own personal use only and you must keep all copyright and other proprietary notices attached to the downloaded material. 

Non-personal (for commercial use) reproduction, copying, downloading of images, duplication, or modification of material from this Site is STRICTLY PROHIBITED unless you have obtained prior written permission. The material covered by this prohibition includes, without limitation, any text, graphics, logos, or images available on this Site. The use of materials from this Site on any other web site is prohibited. You are also strictly prohibited from creating works or materials that derive from or are based on the materials contained in this Site including, images, pictures, logos, or navigation buttons.

Our Commitment To Your Privacy

  Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices. Your relationship is with Hooleon and no one else has a right to that information except what is needed to process your order.

The Information We Collect:

This notice applies to all information collected or submitted on the Hooleon website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name

Address

Email address

Phone number

Credit/Debit Card Information

[Etc.]

 

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use the email address to update you of your order processing. Such addresses are not used for any other purpose and are not shared with outside parties, nor do we use them ourselves to send you unwanted email.

 

Finally, we never do or will use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

What are Savings Coupons and Referral Numbers and how are they used:

We use these numbers to offer you discount prices for being a first time customer. Special discounts issued to existing customers. Promotions for "bloggers" or forum users. Help for special interest groups. They are issued by us, or one of our authorized associates.

Using the number - At check out time enter the number or code when asked and hit the "Redeem Coupon" button. Your discount saving coupon amount will be deducted from your order and show in the total column.

if you are a Returning Customer sign in. If you are a First Time Customer you will be asked if you want to create an account . You don't have to sign in and create an account to place an order with us. If you do, the cart will recognize you on all future orders and automatically give you an additional 3% Thank You Repeat Customer Discount .

Note; Your credit card is not charged until your order is ready to ship. PayPal payment is made at the time the order is taken.

Handling Charge - We charge only $3 per order, this to cover the cost of materials and the labor to pack the items. Quite a bargain in today's world!

Shipping Charge - During checkout select the Ship Via method you desire. Your information is taken directly to the USPS or UPS website where they recognize your country and address code, and calculate what their charges will be. The figure you see is the total of both our $3 handling charge and the carrier's shipping charge.

Shipping Carriers we use:

USPS (United States Postal Service) National and International Service    goto >USPS WebSit

Methods, times and comments

Express Mail International (EMS): Estimated Delivery 1 Week, No Tracking Available

First Class Mail: Estimated Delivery 1 Week, No Tracking Available

First Class Mail International Large Envelope: Delivery Time Varies, No Tracking Available

First Class Mail International Package: Delivery Time Varies, No Tracking Available

Parcel Post: Estimated Delivery 1-2 Weeks, No Tracking Available

Priority Mail: 2-3 Days Delivery, No Tracking Available

Priority Mail Flat-Rate Envelope: 2-3 Days Delivery, No Tracking Available

Priority Mail International: Estimated Delivery 1-2 Weeks, No Tracking Available

Priority Mail International Flat Rate Envelope: Estimated Delivery 1-2 Weeks, No Tracking Available

UPS (United Parcel Service) National, Canada, and International service   goto >UPS WebSite

Methods, times and comments

UPS Ground: Estimated Delivery 1 Week, Tracking Available *

UPS 3 Day: Tracking Available *

UPS 2 Day: Tracking Available *

UPS Next Day: Tracking Available *

UPS 3, 2, and 1 Day  the order will be shipped the day after it is ordered unless ordered before 11am... >View Current Time

* Tracking gives us, and you the ability to track your orders location and projected delivery time. When we email you the shipping conformation we supply you the tracking number in the body of the email so you can click and track your order.

NOTICE TO OUR INTERNATIONAL CUSTOMERS

• The shipping rates you see DO NOT include any unusual duties, taxes, or other customs brokerage charges some countries impose. Hooleon is not responsible for these destination charges.

• If you are not already familiar with your countries charges, we encourage you to visit the Trade Information Center website to see the export information and contacts for your country  The Website is >http://web.ita.doc.gov

• Many of these Customs or Entry fees may be included in the shippers charge when they know what those charges are going to be. That will make the shipping cost seem unusually high. The price can differ with the method of shipping and time involved to get your order through Customs. While this is becoming less of an issue it still can happen. Solution, try using different shipping options until you receive results that satisfy you.

• On international orders, the faster delivery method you use the higher the cost can be, but there are other things to consider.  Example, an order going to Canada using USPS First Class Mail can take up to 3-4 weeks, much longer than UPS Ground 3-4 days. Not only does the Postal service take 2-3 times longer, there is no way to track your order if it gets lost therefore, we are unable to replace lost merchandise. Whereas with UPS you / or we can track the order and it's insured if lost.

 Hooleon's Shopping Cart uses cookies, which have been used controversially by some Web sites to obtain marketing information witout the visitor’s knowledge. The shopping cart uses cookies only so that your shopping cart can be remembered between visits, of up to five weeks apart (This allows you to partly finish an order, leave and come back up to five weeks later and not have to re-enter information again).  No other information is used in the cookie for any purpose for anyone. Customers and Web site administrators may verify this with any of the popular ‘cookie administration’ programs currently available on the market. Under no circumstance can a cookie load or execute a virus on your system, nor can it read and send files or data through the Internet. You must have cookies enabled on your browser to use our cart. If you attempt to use the cart without cookies enabled, a variety of strange activities could ensue. It is likely you will be unable to check out if you are not using a cookie-enabled browser.